State Farm® Insurance Agent Todd Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alfrieda Manson
August 27, 2024
"This StateFarm office has the most patience and professionalism that was needed to exemplify customer care. In switching insurance companies to get the best rates for our 6 autos for me was unnerving. But Ed Tyson and Tod Mitchell demonstrated caring support and explanations in every way. Not to mention what I needed in balancing my home and auto insurance coverages. Thank you for the professional, but caring guidance."
"Alfrieda, wow!! Thank you so much for the glowing review. We enjoyed working with you and appreciate the time you gave us to help with your insurance needs!!"
Kennedy Sisters
August 27, 2024
"This location has been my favorite! All very friendly people. Ask for Ed, he is super sweet and very helpful!!"
"Thank you so much for the review and positive feedback!! We truly appreciate the opportunity to work with people like you!"
dw rubbo
August 27, 2024
"Fantastic crew to work with. Great communication and straight forward with money saving in mind. Couldn’t recommend more 👍"
"Thank you, David, for the review. We appreciate your business and blessed to work with so many customers like you!"
Jaleese Oglesby
August 26, 2024
"State Farm is Awesome place to have your home, cars, etc... The workers are very nice."
"Jaleese. thank you for the 5 STAR review. As always, lease let us know if there's anything we can help you with when it comes to your insurance needs. Whether it's life, home, and/or auto we're here to serve you!"
Ursula Lunce
August 23, 2024
"Wonderful customer service! Kerry made the process as simple as possible."
"Ursula, thank you for taking the time to give us a review! We are happy that things were simple and we look forward to working with you. Do not hesitate to call us if you need anything!"
Stacy Hunter
July 19, 2024
"Everyone in this office was very helpful, and very professional."
Ronald Grace
July 17, 2024
"Mr. Kerry was very helpful in setting up my Drive Safe and Save. Thanks so much!"
"Ronald, thank you for the review. Please don't hesitate to come by if you ever need us!"
kevin Lawrence
July 15, 2024
"Very professional"
Ashley Evans
July 11, 2024
"I know that Todd and his staff will always research avenues to help me save money on my family’s insurance needs!"
"Ashley, thank you so much for the feedback! In these unprecedented times, we strive to help our customers save with some additional discounts that State Farm offers. Tell your family and friends to call and inquire! Thank you!!"
clarissa coleman
July 5, 2024
"Everyone there is super nice, alway helping anyway they can"
"Clarissa, thank you for the kind words and 5-star review. In these unprecedented times, we know that helping customers find ways to save money is of the utmost importance. We appreciate your business and you taking the time to post a review for us."
Mitchell Sermer
July 4, 2024
"Best rates, always able to help, and genuinely nice people."
"Thank you, Mitchell, for the review. We appreciate the kind words and you taking the time to provide this feedback."
Bryan Evans
July 3, 2024
"Great customer service,courteous,nice people"
"Bryan, thank you so much for your business! And thank you for the review! We appreciate you!"
Kay Kelley
July 2, 2024
"I have been using State Farm for many years, and have always been highly satisfied with the service they provide."
"Kay, thank you for the review and entrusting our office with your insurance needs. We really appreciate your business and loyalty!"
Kelly Penn
June 22, 2024
"The office staff consistently provides a high quality of service. The staff has takes the time to explain the coverages with our policies. When our family has claims the process is handled expeditiously. Kelly Penn"
"Kelly, thank you for the review! We appreciate our customers and value your business with us. The best way to retain great customers like you is to provide quality service. Please tell your friends about us."
Judy Evans
June 21, 2024
"This State farm office is excellent. They are caring and very knowledgeable of every aspect of their policies. Very friendly and courteous. Judy Evans Byron, Georgia"
"Thank you for so much for the review! We love to show our customers that we DO care. A lot of people are unaware of what their policies actually cover. We care enough to explain each item on the policy."
Jo Caywood
June 9, 2024
"Hi, howal r you Call, allergy etc Hard to see small print You could do great dolvinIdea call you tomorrow g, want to be a part if it goes!!"
"Thank you for the 5 stars!"
Linda Walton
June 6, 2024
"It has been a good experience with Todd Mitchell and his staff at state farm."
"Thank you, Linda, for the review. Please let us know if you need anything and please tell your friends and family about us."
Thomas Alford
June 4, 2024
"The best insurance man alive is Mr. Edward he is amazing and my wife and i appreciate him."
"Thank you, Thomas,! We appreciate you taking the time to recognize Edward. He strives to be thorough and educate customers so they can make decisions that are best for them and their families!!"
anna moore
May 16, 2024
"Awesome group of people in this office. Very thankful for the team and all of their help!"
"Anna, thank you for taking the time to give us a positive review. As with all of our customers, we thank you for entrusting us to be your risk advisor. We can also help you with Life & Health products!"
Louvie Plays
May 7, 2024
"Great office! When I first came to the area, the insurance algorithm claimed I needed to pay almost $200 for my car but they took time to review the car history and reduced the price since any accident on my car's record was before I owned it. Enjoyed working with them. Definitely recommend!"
"Thank you Louvie for the review. Most people don't realize the help and education they can get from working with a local agent. Thank you for taking the time to work with us!"
rebecca cooke
April 23, 2024
"We called five days ago and never even got a call back. Edit and update: there was, apparently a communication mishap within the office. Once we spoke with Todd and explained our situation with open claims, he went above and beyond to help my mother and to support her as his customer."
"Rebecca, I sincerely apologize for you not getting a call back. I have spoken to my team regarding this matter and no one recalls taking a call from you, yet I understand that still could have happened. There are 2 State Farm agents in Georgia named Todd Mitchell, could you have possibly called that office and/or did you call that office and put the review on the wrong page. Either way I am extremely sorry you had this negative experience. Please call me back at 478 345-8889 and I will speak to you directly. If I'm with a customer, I will call you back as soon as possible."
Kyle W
April 10, 2024
"Recently signed up with state farm for car insurance and now insurance for my home. Ed has been super helpful, easy to work with, and very responsive throughout the process."
"Kyle. we appreciate you taking the time to give us a review. I am glad to know that Ed was able to help you find a plan that works for you."
Yudit Jung
April 5, 2024
"Great customer service: efficient, friendly, and supportive."
"Thank you Dr. Jung! We are absolutely here for you!"
karen hamilton
March 31, 2024
"If you are shopping for auto and home insurance I highly recommend giving Ed Tyson a call at Todd Mitchell State Farm Agency. His outstanding customer service is second to none!"
"Karen, thank you for the positive review!! I am glad Ed was able to take care of you and your insurance needs."
Jim Adams III
March 1, 2024
"Todd and his staff are the consummate professionals when it comes to insurance. They pay attention to the small details as well as the follow-up to verify that you understand every aspect of your coverage."
"Thank you Jim! We understand most people don't fully understand their coverages. We love to educate and provide value people and love to have customers that ask questions. "