State Farm® Insurance Agent Todd Mitchell

"I had an outstanding experience working with Kellen at State Farm in Georgia/Alabama. From start to finish, he was professional, knowledgeable, and incredibly responsive. My situation wasn’t the simplest—I had to open and cancel my account a couple of times—but Kellen handled everything seamlessly and made the process as smooth as possible. What really stood out was his persistence and dedication. I’m not always the easiest person to get in touch with, but he consistently followed up until he reached me, just to make sure I had everything I needed. That level of care and attention is rare these days. Kellen is very well-spoken, articulate, and clearly takes pride in his work. Honestly, I assumed he had been with the company for 10+ years based on how confident and capable he is, but I was surprised to learn he hasn’t been there that long. He’s truly a standout and a great example of what customer service should look like. State Farm is lucky to have him—I hope he gets recognized for the excellent job he’s doing. We need more people like Kellen."

"I had a great experience setting up my renter’s insurance over the phone with Kellen. He was incredibly helpful, patient, and made the entire process smooth and stress-free. He did all of the hard work setting up my insurance while I just had to worry about moving to my new apartment. Kellen took the time to clearly explain my coverage options and answered all my questions."

"Wet helpful staff. They stay in touch."

"Receptionist was very helpful :)"

"Very helpful, knowledgeable and professional. Glad to a customer."

"It was quick and the rep was very knowledgeable."

"Excellent service, very prompt. 10/10"

"Todd is a great agent!!"

"My agent, Kerry Chapman, was very helpful the one time I had a claim. The State Farm system worked for me. Richard B"

"Agent Kerry that Todd Michelle Farm insurance Agency. helped me to figure out exactly what I needed to ensure my vehicle and also my home. I was very confused after I had went online and started getting thousands of calls a week. It’s very wrong it’s harassment, but however, I am very satisfied and I felt very calm and relaxed. Dealing with Kerry and the way that he explained everything to me. I would highly recommend the State Farm company"

"I had a pleasant experience with Todd. He was very nice and knowledgeable about renters insurance coverage."

"Todd and his staff very responsive to all my questions and concerns about insurance. Very friendly and knowledgeable."

"Kerry was an excellent broker. Made the transition smooth after being with geico for over 15 years. Combined auto and renters with ease and great price."

"Always excellent service and friendly staff. I highly recommend them !"

"Todd and his staff are always accessible and helpful when you have questions. We have auto and homeowners with him and are very pleased."

"I have been working with this branch for a few years and have several properties insured by them. Pleasure to deal with always and so fast to respond to any inquiries."

"Courteous, knowledgeable, and fast! Overall, a very good experience!"

"Todd and his team were great in setting up all of our policies. I highly recommend him for his office’s prompt and exceptional service."

"Everyone in the office was so helpful with both an issue with my car insurance and my home owners! They were great about keeping in communication and I felt very confident with them!"

"Excellent service and great experience! I’ve had a fantastic experience with this insurance company. Their customer service is responsive and helpful, and they made everything simple and stress-free. Claims were handled quickly, communication was clear, and the coverage options were very competitive. I highly recommend them for anyone looking for reliable and trustworthy insurance support."

"I have been a State Farm Insurance customer for many years. They have given me great service"

"Todd and his team are wonderful!!"

"Great company and very friendly staff!!"

"Great staff"

"Always great costumer service."