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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jo Caywood

June 9, 2024

5  out of  5 rating by Jo Caywood
"Hi, howal r you Call, allergy etc Hard to see small print You could do great dolvinIdea call you tomorrow g, want to be a part if it goes!!"
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Linda Walton

June 6, 2024

5  out of  5 rating by Linda Walton
"It has been a good experience with Todd Mitchell and his staff at state farm."
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Thomas Alford

June 4, 2024

5  out of  5 rating by Thomas Alford
"The best insurance man alive is Mr. Edward he is amazing and my wife and i appreciate him."
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anna moore

May 16, 2024

5  out of  5 rating by anna moore
"Awesome group of people in this office. Very thankful for the team and all of their help!"
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Louvie Plays

May 7, 2024

5  out of  5 rating by Louvie Plays
"Great office! When I first came to the area, the insurance algorithm claimed I needed to pay almost $200 for my car but they took time to review the car history and reduced the price since any accident on my car's record was before I owned it. Enjoyed working with them. Definitely recommend!"
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rebecca cooke

April 23, 2024

5  out of  5 rating by rebecca cooke
"We called five days ago and never even got a call back. Edit and update: there was, apparently a communication mishap within the office. Once we spoke with Todd and explained our situation with open claims, he went above and beyond to help my mother and to support her as his customer."
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Kyle W

April 10, 2024

5  out of  5 rating by Kyle W
"Recently signed up with state farm for car insurance and now insurance for my home. Ed has been super helpful, easy to work with, and very responsive throughout the process."
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Yudit Jung

April 5, 2024

5  out of  5 rating by Yudit Jung
"Great customer service: efficient, friendly, and supportive."
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karen hamilton

March 31, 2024

5  out of  5 rating by karen hamilton
"If you are shopping for auto and home insurance I highly recommend giving Ed Tyson a call at Todd Mitchell State Farm Agency. His outstanding customer service is second to none!"
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Jim Adams III

March 1, 2024

5  out of  5 rating by Jim Adams III
"Todd and his staff are the consummate professionals when it comes to insurance. They pay attention to the small details as well as the follow-up to verify that you understand every aspect of your coverage."
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Lee Anne Walsh

February 19, 2024

5  out of  5 rating by Lee Anne Walsh
"We have always known State Farm to have the best insurance for our family. We recently experienced a claim/situation we have never before had. Todd Mitchell and his staff have been beyond amazing! Insurance may be their job, but the kindness and patience they have shown our family has been above and beyond our greatest expectations. It is so nice to feel like you matter to a business in this day and age!"
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January 25, 2024

4  out of  5 rating by rueust
"Have not had to use the company yet and hope not to. I could get a better review if I had. He does call to see if I need updates"
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Daniel H.

January 19, 2024

5  out of  5 rating by Daniel H.
"Excellent team with competitive rates. Talk to Edward, he was great to work with!"
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Deborah Collier

December 4, 2023

1  out of  5 rating by Deborah Collier
"I just decided,after talking with Stephen Beaty, to jump ship from my insurance company and sign with State Farm! I’m saving right at 600$ a year with better coverage. I’m beyond happy! Stephen was knowledgeable and set my mind at ease within minutes of his call. He spent almost an hour going over pertinent information. But Kathy was also a super nice person as she gathered my info earlier today. I googled State Farm yesterday and was pleasantly surprised to learn their premiums are one of the lowest if not the lowest in Ga!!! I received bills from my current company Friday and they were going up 600$!! And one phone call to Kathy results in saving $600! Call Todd Mitchells’ office and ask for Stephen! I’m glad I did! Wow.just Wow! UPDATE: 12-4-23… my joy was short lived. My premiums went from 265 to 296 a month w/o notifying me. When questioned I was told I slipped thru the cracks. Really? I don’t like slipping thru the cracks. I’ll be searching for insurance tomorrow. A few folks warned me State Farm baits you then socks it to you. They do. My premiums now are 3400$ a year…the other company was 2700$ a year. WOW!"
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Wil Cook

November 13, 2023

5  out of  5 rating by Wil Cook
"Great service team."
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October 20, 2023

5  out of  5 rating by Alvin
"I can truly say that I’m very pleased with Todd and his staff , Todd himself took the time and initiative to find me any savings he could find for me to lower my premiums. I would recommend him to anyone who is looking for any insurance."
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Faheem Rucker

October 16, 2023

5  out of  5 rating by Faheem Rucker
"He is extremely professional"
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Mallary McClendon

September 24, 2023

5  out of  5 rating by Mallary McClendon
"I've found this agency is very helpful in assisting with claims....... they are also very attentive when it comes to any questions or concerns that I have......... overall Todd Mitchell and his staff are awesome!!!........."
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Ashley Williamson

September 13, 2023

5  out of  5 rating by Ashley Williamson
"Ed was great at helping me with tips to lower my rate."
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James Keith Pillow

September 1, 2023

5  out of  5 rating by James Keith Pillow
"Todd, the other agents, and staff are wonderful to work with. They are very knowledgeable and adept at understanding a customer's needs, and saving customers money. They can adapt their product offering to help achieve their customer's short or long term goals."
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Jane Duncan

August 3, 2023

5  out of  5 rating by Jane Duncan
"I absolutely love the magnanimous spirit of Todd, Kathy, and Stephen of State Farm! Everyone is so friendly, knowledgeable, and professional. I'm always greeted by everyone I speak with there, with a warm and friendly hello. State Farm offers great services and insurance coverage at unbeatable prices. I truly appreciate that none of my questions went unanswered by Mr. Beaty, who truly went above and beyond to quash any of my concerns. Although his decorum remained professional at all times, he made me feel like family. I look forward to doing business with this company for years to come... Thank you, State Farm and Mr. Beaty, for being my "good neighbor" in my time of need! Jane"
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Anera Dian

July 31, 2023

5  out of  5 rating by Anera Dian
"Each time i call their office i’m greeted with a cheerful voice and excellent service! The best i have had with a StateFarm office!"
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Wendy Barnard

July 27, 2023

5  out of  5 rating by Wendy Barnard
"Agents really take pride in finding the best coverage for your needs. They ask the right questions and advise on different options. Process for getting our new coverage was quick and seamless. Stephen handled everything professionally and communication was great!"
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Angie Wilson

July 25, 2023

5  out of  5 rating by Angie Wilson
"Great experience. Very helpful and knowledgeable."
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Jose Orlando Diaz Nadal

July 25, 2023

5  out of  5 rating by Jose Orlando Diaz Nadal
"They have excellent customer service!!!"