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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lakterrie Grooms

Lakterrie Grooms

March 11, 2025

5  out of  5
rating by Lakterrie Grooms
"I Spoke with Drew he was very Knowledgeable and Kind!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Van Flowers

March 7, 2025

5  out of  5
rating by Van Flowers
"Great staff good people wonderful environment..."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jannie Lister

March 5, 2025

5  out of  5
rating by Jannie Lister
"My husband Johnny Lister and I have been a customer of State Farm for many years and have always been satisfied with their service. they have handled all our needs professionally and with care for us."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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STEPHEN REICHERT

March 1, 2025

5  out of  5
rating by STEPHEN REICHERT
"Friendlu and efficient"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jane Duncan

March 1, 2025

5  out of  5
rating by Jane Duncan
"I absolutely love the magnanimous spirit of the entire team at Todd Mitchell's State Farm! Everyone is so friendly, knowledgeable, and professional. I'm always greeted by everyone I speak with there, with a warm and friendly hello. State Farm offers great services and insurance coverage at unbeatable prices. I truly appreciate that none of my questions ever go unanswered, they consistently go above and beyond to alleviate and quash any of my concerns. Although the staffs decorum remains professional at all times, they make me feel valued like family. I look forward to doing business with this remarkable company for years to come... Thank you, State Farm, for being my "good neighbor" in my time of need! Jane D."
We responded:
"Jane, thank you so much for the comments on our agency and each of our team members. Thank you for taking the time and letting everyone know about your experiences here!"
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David Jedneski

February 18, 2025

5  out of  5
rating by David Jedneski
"Great individual service, explained everything about my policies, and saved us some money 💴, Old School 77."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Zach W

February 13, 2025

5  out of  5
rating by Zach W
"Great experience with this office. We moved from out of state and Kerry was able to get us set up with new insurance for both of our vehicles quickly and efficiently, and was very polite and professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Avery Carty

February 11, 2025

5  out of  5
rating by Avery Carty
"I had the pleasure of speaking with Andrew Sloan today, and I must say, it was a delightful experience. Andrew was not only incredibly knowledgeable but also a joy to converse with. His expertise and friendly demeanor made the entire process smooth and enjoyable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gina Taylor

February 7, 2025

5  out of  5
rating by Gina Taylor
". For any of your insurance needs, I highly recommend Steven Beaty and the Todd Mitchell Staff. They treat you like family rather than a number."
We responded:
"Thank you so much Gina! Stephen is doing an outstanding job getting to know customers and understanding their insurance needs. Our entire office appreciates the compliment and review. Thank you!"
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Nathaniel Carter

February 4, 2025

5  out of  5
rating by Nathaniel Carter
"Andrew Sloan is great sales person. He reached out to me after an online inquiry and talked me thru the process of switching my insurance both car and home. Definitely recommend Andrew and Todd Mitchell Insurance agency"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Freddie lee Rouse

February 3, 2025

5  out of  5
rating by Freddie lee Rouse
"It was a great experience over the phone with Todd. We even had a good laugh while handling business he made everything easy and understandable state farm y'all have a great guy on the team I think he deserves a raise"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sun Shine

January 24, 2025

5  out of  5
rating by Sun Shine
"Kerry was amazing! He helped me so much. He was so patient and kind to work with. Very personable. He gave me a quote for a nice amount less than what I was paying... and I kept ALL my same coverages! Thank you again Kerry for making my experience with state farm so pleasurable!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cindy Moore

January 16, 2025

5  out of  5
rating by Cindy Moore
"Andrew was great. He got me a good rate and followed up with me. The transition from one company to the other was easy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Aspinwall

January 15, 2025

5  out of  5
rating by John Aspinwall
"Todd is always quick to respond should a question arise. That is what I look for in a agent."
We responded:
"Thank you Mr. Aspinwall for allowing us to help you with your insurance needs."
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Robin K.

January 14, 2025

5  out of  5
rating by Robin K.
"A very professional & efficient introduction to my new auto insurance company. Thank you Kerry!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sandra Jordan

January 6, 2025

5  out of  5
rating by Sandra Jordan
"Everyone at Todd Mitchell's office is always very nice and helpful. If I have an issue they're always there for me. If there is anything they can do to help us save money they get in touch with us and discuss it with us. They are just awesome to us and we thank them very much."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Anastasia Mergner

January 3, 2025

5  out of  5
rating by Anastasia Mergner
"Kerry and the team were super helpful in getting my auto policy set up!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Donna Brown

December 18, 2024

5  out of  5
rating by Donna Brown
"Have never had a problem with my insurance they are always there to help and will look for ways to lower your insurance if they can very nice staff thanks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lewis J Gary

December 11, 2024

5  out of  5
rating by Lewis J Gary
"I have been a State Farm Insurance customer for many years. They have given me great service"
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Rachel Terrell

December 3, 2024

5  out of  5
rating by Rachel Terrell
"Wonderful and professional service. I have been with Todd Mitchell for year’s."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Richard Belcher

October 30, 2024

5  out of  5
rating by Richard Belcher
"My agent, Kerry Chapman, was helpful from the moment I knew I had to file claim until I had to show proof of insurance for my next vehicle. Thank you."
We responded:
"Richard, thank you for the kind words about Kerry. That's what we're here for, to service our clients like you!"
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Curtis Williams

October 25, 2024

5  out of  5
rating by Curtis Williams
"Mr. Kerry was outstanding, and very knowledgeable about every aspect of both Auto, and Home Insurance. He also made sure to mention about life insurance. I was very impressed with the top notch customer service. Please recognize the great individual!!!!!"
We responded:
"Thank you, Curtis, for the positive review. Kerry is very knowledgeable and does a great job making sure everyone is protecting their greatest asset.... themselves. Thank you for your business and let us know if we can assist with any other needs."
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Tim Smith

October 23, 2024

5  out of  5
rating by Tim Smith
"Very easy to work with, will treat you like a friend and not just a client"
We responded:
"Tim, thank you very much for the kind words. Makes me think of State Farm's tagline..... like a Good Neighbor!"
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Tara Smith

October 22, 2024

5  out of  5
rating by Tara Smith
"Since day one of reaching out about changing insurance companies they have been helpful along the way and very attentive in all questions asked…Thanks for all you do State Farm"
We responded:
"Tara, we really appreciate you entrusting our office with your insurance needs. We are glad that we were able to make tour transition easy. Thank you for your business!!"
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Catherine Shannon

October 21, 2024

5  out of  5
rating by Catherine Shannon
"Great service!"
We responded:
"Catherine, thank you so much for the great review. Service is the key to longstanding customers and that is what we strive for!"